It’s been an emotional roller coaster here at SFMC HQ in the past hour: the printer stopped printing just as I needed to print a document for a client. Nothing dramatic, just stopped.
Called Epson support; reached a human being (yay!). They say hardware error and can’t be fixed via reset over the phone (boo!).
They direct me to a service provider here in town (there’s an actual service provider within 3 miles of my office? YAY!).
Call the service provider; they can fix it and they would recommend the maintenance as it’s a quality machine (yay!).
Cost will be less than $100 (yay!).
Repair will take 3-5 days (boo!).
What to do in meantime? Pull old printer and install a printer I got two years ago “free” with purchase of a laptop. Box has never been opened (feeling quite pleased with self; hoarding does actually pay off sometimes).
No USB cable in box. Boo!
Wait! Same USB cable as old printer. YAY!
Printer drivers won’t install – Windows 7 not supported (boo!).
Ultimate outcome: Go to jail. Do not pass go. Do not collect $200.
And, find something that will print documents for next week. (Anyone??)
Now, back to your regularly scheduled programming.