Online reviews and review sites have exploded recently and become essential to business.
According to Yelp, 83 million unique visitors access the site monthly via a mobile device while 79 million access via a desktop. Simply having a presence on Yelp can help drive awareness for your business. But it’s the quality of reviews that can really impact your business reputation.
And it’s not just Yelp. There are a number of review sites where you should be monitoring your brand. These include Amazon and Google as well as other local directories. For more online review sites and tips, read Is Your Business Getting Reviews on These 10 Online Platforms